Information We Collect

We collect your name, email address, phone number, delivery address and newsletter preferences when you place an order, subscribe or contact us. We may also collect limited technical and browsing information.

Order Information

Information provided during checkout is used to process orders, confirm delivery details and provide updates about your Cash on Delivery purchase.

Cash on Delivery

Cash on Delivery is the only payment option available. We do not collect or store credit card, debit card, banking credentials or online payment information.

Cart Data

Selected cart items, preferences and certain shopping settings may be stored locally on your device to maintain your shopping experience between visits.

How We Use Information

Personal information is used to fulfill orders, arrange delivery, provide customer support, process returns, improve products and website functionality, and send communications you have requested or authorized.

Newsletter Preferences

If you subscribe to marketing communications, your preferences may be stored to deliver relevant updates. You can unsubscribe from promotional communications whenever you choose.

Browsing Information

We may collect basic information about pages viewed, browser type, device type and website interactions. This helps us understand how visitors use the website and improve its performance.

Cookies

Cookies and similar technologies may support essential website functions, remember preferences and provide anonymous usage information. You can manage available cookie controls through your browser settings.

Data Protection

We use reasonable security measures, restricted access and protected systems to help safeguard personal information against unauthorized access, misuse, alteration or disclosure.

Data Retention

Information is retained only for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes and satisfy applicable legal requirements.

Third Party Services

Delivery providers, hosting services, analytics tools and other operational partners may receive limited information required to perform their services. They are expected to handle information responsibly and securely.

Location Services

Map previews or location-related features may use third-party mapping services when enabled. Such services may process limited technical or location information according to their own privacy practices.

Information Sharing

We do not sell personal information. Information may be shared only when reasonably necessary to fulfill orders, provide requested services, protect website security or comply with applicable legal obligations.

Your Privacy Choices

You may request access, correction or deletion of certain personal information, subject to applicable requirements. You may also unsubscribe from promotional communications at any time.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services, practices or applicable requirements. The latest version published on the website will apply going forward.

Acceptance of Terms

By browsing, using this website or placing an order, you agree to these Terms & Conditions, the applicable Return Policy and Privacy Policy. If you disagree, please discontinue use of the website.

Eligibility

By placing an order, you confirm that the information provided is accurate and that you are legally permitted to purchase products offered through this website.

Product Information

We make reasonable efforts to keep product images, descriptions, specifications and prices accurate. Minor variations in color, packaging, appearance or presentation may occur.

Pricing

Prices are displayed in the applicable currency and may change without prior notice. We reserve the right to correct pricing errors before or after an order is submitted.

Product Availability

All products are subject to availability. We may limit quantities, discontinue products or remove listings without prior notice when necessary.

Orders

Submitting an order does not guarantee acceptance. Orders may be reviewed, limited or cancelled due to availability, pricing errors, inaccurate information, suspected misuse or operational circumstances.

Cash on Delivery

Cash on Delivery is the only payment option available. The complete order amount must be paid in cash to the authorized delivery representative when the order is handed over.

Order Confirmation

An order confirmation indicates that your order details have been received. Confirmation does not prevent cancellation if products become unavailable or fulfillment cannot reasonably be completed.

Order Accuracy

You are responsible for providing accurate name, phone number, email address and delivery information. Incorrect details may cause delays, failed delivery attempts or order cancellation.

Order Cancellation

Cancellation requests may be accepted before dispatch when operationally possible. Once an order has been dispatched, cancellation may no longer be available.

Shipping Policy

Orders are generally prepared for shipment within the stated processing period. Delivery estimates may vary due to location, carrier delays, weather, holidays or circumstances beyond reasonable control.

Delivery Attempts

You should ensure that someone is available to receive the order. Repeated unsuccessful delivery attempts or refusal of a Cash on Delivery order may result in cancellation.

Returns and Exchanges

Eligible products may be returned or exchanged according to the applicable Return Policy. Items must satisfy the required condition, packaging, timeframe and eligibility requirements.

Promotional Offers

Promotional offers may include separate eligibility requirements, validity periods, quantity limits or product exclusions. Offers may be modified, suspended or withdrawn when necessary.

Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce harmful content or use the website for unlawful, deceptive or fraudulent purposes.

Intellectual Property

Website content, including text, images, graphics, designs and other materials, may be protected by intellectual property laws and may not be copied or distributed without authorization.

Third-Party Services

Delivery, hosting, analytics and other operational functions may involve third-party providers. Their services may be governed by separate terms and policies applicable to those providers.

Website Availability

We aim to maintain reliable website access but cannot guarantee uninterrupted availability, complete accuracy or freedom from technical errors, interruptions or temporary service limitations.

Limitation of Liability

To the extent permitted by applicable law, liability for eligible claims is limited to the applicable order value or the remedy provided under the relevant Return Policy.

Changes to Terms

These Terms & Conditions may be updated periodically to reflect changes in services, operations or applicable requirements. Continued use of the website after updates indicates acceptance of the revised terms.

14-Day Return Policy. Eligible unused items in original condition and packaging may be returned within 14 days of delivery, subject to the requirements outlined below.

Return Eligibility

Products must generally be unused, undamaged and returned with original packaging, tags, accessories and included components. Items must meet all applicable return conditions.

Non-Returnable Items

Gift cards, memberships, activated digital products, software licenses, personalized items and opened hygiene-sensitive products may not be returned unless defective, damaged or incorrectly supplied.

Starting a Return

Return requests should include the relevant order details and reason for return. Requests are reviewed for eligibility before pickup arrangements or return instructions are provided.

Return Process

Approved returns may be collected by a designated delivery provider or returned according to the instructions provided. Please package the product securely to prevent damage during transportation.

Product Inspection

Returned products may be inspected after receipt. Items showing signs of use, missing components or damage caused after delivery may not qualify for a full refund or replacement.

Refund Processing

After an eligible return is received and approved, the refund process will begin. Refunds for Cash on Delivery orders will follow the applicable refund procedure.

Refund Timing

Approved refunds are generally processed within 5–7 business days after inspection. Actual timing may vary depending on return logistics, verification and the information required to complete processing.

Damaged Items

If an item arrives damaged, defective or incorrect, report the issue promptly with relevant order information and photographs when requested. Eligible cases may qualify for replacement or refund.

Replacement Requests

Approved replacements depend on product availability. If the same item is unavailable, an alternative resolution may be provided according to the circumstances and applicable policy.

Return Shipping

For approved returns involving damaged, defective or incorrectly supplied products, return shipping arrangements may be provided without additional cost.

Change of Mind

Eligible change-of-mind returns may be accepted within 14 days when the product remains unused, undamaged and in the required original condition.

Failed Delivery

Repeated unsuccessful delivery attempts or refusal of a Cash on Delivery order may result in cancellation. Future orders may require additional verification before acceptance.

Policy Updates

This Return Policy may be updated periodically to reflect changes in products, services or operational requirements. The latest version published on the website applies to future return requests.